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"As Immediate Past Chair of the [the organization] and
on behalf of the Board of Directors, I would like to take time to share with you
the successes we enjoyed during the Fall 2008 conference...
The Fall 2008 conference was the best yet! We
found [the Talley staff] to be most professional as well as interactive with the
membership. They were proactive in handling problems. Events ran
smoothly, both day and night. The gift giveways and prizes were top notch.
Compliments were well-deserved for the detail given for the entertainment as
well as the food and beverage. [Talley staff] fit in well with the board
and membership and seemed to enjoy his participation which allowed for smooth
transitions; to take charge or to just give a nudge, as needed, to move things
along. Always at the ready.
Problems that did occur, which are to be expected, were
handled well. In the instance involving signage, for example, the mistake
was acknowledged quickly and a new sign was flown in to the satisfaction of the
sponsor whose name was missed on the original placard. That experience
reassures us that when glitches do happen we have confidence that they will be
dealt with in a manner that is consistent with our expectations.
As important as it has been in the past to highlight
areas of change, it is now time to recognize all of the successes and say "thank
you." We are definitely seeing the benefit of the effort, dedication and
focus provided by Talley.
On behalf of the Board of Directors and the Executive
Committee, please accept our sincere thanks for the efforts put forth by the
Talley team!"
"Thank you, thank you, and thank you for your help at the Annual. Your support for our conferences...is so much appreciated. Plus, it is just so much fun to work with you.
As always, it is also so impressive that your great firm attracts and trains such qualified, professional, and service with a smile staff. [They] are wonderful. Seeing [the organization] with so much more depth and talent is great and the additional support from Talley made for a seamless and professional team for a great event.
Thank you also for your willingness to listen and provide some industry/association perspective on any number of challenges. It is truly above and beyond. I have so much respect for your experience and professionalism that I hope I don’t bend your ear too much...
I am looking forward to getting the strategy session for conferences finalized...and working with you on this session. It will provide a much stronger framework for our future event design. Plus we love a challenge and there is never any shortage of those here.
Thank you! Safe travels!"
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